Cancellation and Refund Policy
Mikavu charges ₹1,000 per student for two 90–120-minute live sessions on alternate weekends over one month, including the practice guides. The demo is free. Monthly payments are one-time payments, not automatic recurring charges.
This policy describes the new two-session monthly offer. For an existing paid month, the sessions and refund terms agreed at purchase continue to apply unless a change is agreed with the parent or guardian.
Cancel before the first workshop of the paid month
You may request a full refund before the first paid workshop of the paid month begins. Please contact Mikavu using the details below and include your Razorpay payment reference.
Once classes have started
If Mikavu cannot deliver a paid class, and no replacement is agreed with the parent, we will refund ₹500 for each undelivered live session. Student absences and missed classes are not refundable. We will share the session summary and two-week practice guide when a student misses a session.
Future months
You can stop or pause future months by choosing not to renew and notifying Mikavu. No future monthly fee is charged automatically.
How and when refunds are processed
We will review your request and initiate eligible refunds within five working days of receiving the payment reference and details needed to process the request. Refunds go to the original payment method through Razorpay. The time your bank or payment provider takes to credit the refund may vary.
If you believe you have paid twice for the same enrolment, contact us with both payment references so we can check and resolve the duplicate payment.
Request a cancellation or refund
Email support@mikavu.com or message +91 96771 84198. Include your name, the payment reference and the reason for the request. Never send card details, CVVs, OTPs or UPI PINs.
See also our Programme Terms, Online Delivery Policy and Privacy Notice.